Beautiful Texas Hill Country smart home living room
Serving Canyon Lake, New Braunfels & the Texas Hill Country

Your Friendly Neighborhood
Tech Expert

Hi, I'm Drew. I come to your home and make your technology simple, reliable, and stress-free. No jargon, no hassle — just friendly help from a neighbor who knows tech.

Call or Text Drew
5-Star Rated
Locally Owned

We Handle the Tech, You Enjoy the Results

From simple fixes to full smart home setups — Drew comes to your home and takes care of everything. No appointment centers, no hold music. Just real help from a real person.

Computer Repair & Setup

Slow performance, viruses, new computer setup, data transfers, and software installation. We'll get your computer running like new and show you how to keep it that way.

  • Slow performance fixes
  • Virus & malware cleanup
  • New computer setup
  • Data transfers

Phone & Device Support

Email setup, app configuration, account syncing, and troubleshooting for all your phones and tablets. We'll make sure everything talks to each other.

  • Email & app setup
  • Account configuration
  • Device syncing
  • Troubleshooting

Printer Setup & Troubleshooting

Get your printer connected and working properly. We handle wireless setup, driver installation, and resolve those frustrating connectivity issues.

  • Wireless setup
  • Driver installation
  • Connectivity fixes
  • Network printing

TV & Streaming Setup

Smart TV configuration, streaming apps (Netflix, Hulu, Prime, and more), and all device connections. We'll have you watching your shows in no time.

  • Smart TV setup
  • Streaming app config
  • Device connections
  • Remote programming

Smart Home Setup

Alexa, Google Home, smart lights, thermostats, and more. We set up your smart home devices and walk you through how to use them with confidence.

  • Alexa & Google Home
  • Smart thermostats
  • Smart lighting
  • Device automation
Professional security camera installation on a Texas Hill Country home
High-Value Service

Security Camera Installation

Professional installation of Blink and Eufy security camera systems. We handle the full setup — mounting, wiring, app configuration, and walk you through everything so you feel safe and in control.

  • Blink & Eufy systems
  • Professional mounting
  • App setup & training
  • 3-camera standard package
Get a Free Camera Estimate
How It Works

Three Simple Steps to Stress-Free Tech

01

Call or Text Drew

Reach out by phone or text. Tell us what's going on — no tech knowledge needed. We'll give you a quick estimate and find a time that works for you.

02

We Come to Your Home

Drew arrives at your door, ready to work. We diagnose the issue, fix it on the spot, and make sure everything is running smoothly before we leave.

03

You're Back in Business

Your tech works, you understand how to use it, and you have someone to call if anything comes up again. It's that simple.

Happy senior couple using technology in their Hill Country home
Drew Westrom

This Isn't an IT Company. It's Your Neighbor.

I'm Drew Westrom, and I started Hill Country Home Tech Support because I saw too many people in our community struggling with technology — and the "solutions" out there weren't built for them.

Big box stores make you wait in line. Phone support puts you on hold for hours. And most IT companies speak a language that doesn't make sense to everyday homeowners.

I come to your home, fix the problem, and make sure you understand how everything works before I leave. That's it. No jargon, no pressure, no upselling. Just a neighbor who knows tech, helping another neighbor.

Built for Real People, Not Tech Experts

We Come to You

No dropping off devices or waiting at a store. Drew comes directly to your home at a time that works for you.

We Speak Plain English

No confusing tech jargon. We explain everything in simple terms so you understand and feel confident.

We Focus on People

We're not just fixing devices — we're helping real people live easier lives. Your comfort is our priority.

We Offer Ongoing Support

Tech problems don't stop after one visit. Our monthly plans mean you always have someone to call.

Ready to Make Your Tech Work for You?

Most visits run $95–$200. I'll give you an honest estimate before we start — no surprises, no pressure.

Transparent Pricing

Simple, Honest Rates

No hidden fees, no surprises. Most visits run $95–$200 depending on what you need. We'll always tell you the cost before we start.

Service Calls

First Hour$95
Additional Time$75/hr

Device Setup & Support

Computer Setup / Cleanup$100–$200
Printer Setup$75–$125
Phone / Tablet Setup$75–$125
TV & Streaming Setup$100–$175

Camera Installation

Blink System (Entry Level)$350–$500
Eufy System (Primary)$900–$1,200
Wired System (Advanced)$1,000–$2,000+

Service Packages

New Home Tech Setup$250
Full Tech Reset$225
Device Setup PackageCall for quote

Not sure what you need?

Call or text Drew for a quick, no-obligation estimate. Most people are surprised how affordable it is.

Get a Free Estimate

Monthly Plans for Lasting Peace of Mind

Turn a one-time fix into lasting peace of mind. Our monthly plans give you ongoing access to tech support so you never have to deal with tech problems alone again.

Basic

Entry-level peace of mind

$29/month
  • Priority phone & text support
  • Remote troubleshooting assistance
  • Monthly tech check-in
  • 10% discount on service calls
  • Email setup & support
Get Started
Most Popular

Core

Our most popular plan

$49/month
  • Everything in Basic
  • Priority scheduling
  • One free service call per quarter
  • 15% discount on all services
  • Smart home device support
  • Annual tech audit
Most Popular

VIP

Premium, hands-on support

$79/month
  • Everything in Core
  • Two free service calls per quarter
  • 20% discount on all services
  • Same-day priority service
  • Camera system monitoring support
  • Dedicated support line
Go VIP

All plans are month-to-month — no long-term contracts. Cancel anytime. Call Drew to get started.

What Neighbors Are Saying

Real People, Real Results

We're proud to serve our Hill Country neighbors. Here's what some of them have to say about working with Drew.

"Drew came over and fixed my printer in 20 minutes. He explained everything so I could actually use it myself. Best money I've spent on tech help!"
M

Margaret T.

Canyon Lake, TX

Printer Setup
"Drew set up our new smart TV, all our streaming apps, and Alexa in one visit. He was patient, didn't make us feel bad for not knowing, and even came back to help us remember how to use it."
R

Robert & Linda H.

New Braunfels, TX

Smart Home Setup
"Drew installed our security cameras and made sure we understood the whole system. We finally feel secure at home. Professional and trustworthy — exactly what we needed."
C

Carol M.

Spring Branch, TX

Camera Installation
"My computer was crawling. Drew cleaned it up, removed all the junk, and it runs like new. I signed up for his monthly plan because I never want to deal with that again."
J

James P.

Canyon Lake, TX

Computer Repair
"As a senior, I was nervous about getting tech help, but Drew was so kind and patient. He set up my new phone and email, and now I can actually use it. Highly recommend!"
S

Susan K.

Wimberley, TX

Phone Setup
"We've been on Drew's Core plan for 6 months. Whenever something goes wrong, we just call him. No stress, no hassle, no waiting on hold. Worth every penny."
D

David & Pam R.

New Braunfels, TX

Monthly Plan

Happy with Drew's service? We'd love a Google review!

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Common Questions

Frequently Asked Questions

Most visits run between $95 and $200, depending on the complexity of the issue. The first hour is $95, and additional time is $75/hour. We'll always give you an honest estimate before we start — no surprises.

Yes! That's the whole point. Drew comes directly to your home at a time that works for you. No need to unplug anything, drive anywhere, or wait in line. We handle everything on-site.

We're based in Canyon Lake and serve the surrounding Texas Hill Country, including New Braunfels, Spring Branch, Wimberley, Bulverde, Boerne, San Marcos, and parts of San Antonio. Not sure if we cover your area? Just call or text and we'll let you know.

That's exactly who we're here for. Most of our customers aren't tech experts — and that's perfectly fine. Drew explains everything in plain English, without jargon or judgment. You'll feel confident and comfortable by the time we leave.

We specialize in Blink and Eufy camera systems. Our standard package includes a 3-camera setup (front door, driveway, and backyard) with full app configuration and training. We also handle wired systems for more advanced setups.

We offer three plans: Basic ($29/mo), Core ($49/mo), and VIP ($79/mo). They include priority support, discounts on service calls, and free quarterly visits depending on the tier. All plans are month-to-month with no long-term contracts.

Just call or text Drew at (682) 362-4280. We'll chat about what you need, give you an estimate, and find a time that works. Most appointments can be scheduled within a day or two.

Beautiful Texas Hill Country sunset landscape
Where We Serve

Proudly Serving the
Texas Hill Country

We're locally based in Canyon Lake and serve homeowners throughout the Texas Hill Country region. If you're not sure whether we cover your area, just give us a call.

Primary Service Areas

Canyon Lake
New Braunfels
San Antonio
Spring Branch

Also Serving

Wimberley
Bulverde
Fischer
Blanco
Boerne
San Marcos
Surrounding Hill Country
Canyon Lake

Our home base — we know this community and are proud to serve our neighbors here first.

New Braunfels

Growing community, growing tech needs

San Antonio

Select neighborhoods served

Not sure if we serve your area? Call or text Drew — we'll come to you if we can.

Ready to Get Help?

Call or text Drew, or send a message below. We'll get back to you quickly and get your tech working the way it should.

Call or Text Drew

The fastest way to get help. Call or text anytime — Drew responds quickly.

(682) 362-4280

Text Preferred

Prefer to text? Send your name, location, and what you need help with to the number above.

Hours

Monday – Friday8am – 6pm
Saturday9am – 4pm
SundayBy appointment

Send Us a Message

We typically respond within a few hours during business hours.

Call or Text